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Never trust a law firm which employs a bunch of ghetto girls as key decision-makers in their "intake" department. Call the Orlando office to hear the unprofessional and rude manner in which the receptionists answer the telephone.

This firm needs to make some serious changes to its hiring practices in order to clean up their image.

As a potential client, if you sound too intelligent and knowledgeable to the admins, the firm will not take your case.

Apparently, using proper English and possessing the ability to spell common words is also challenge and limitation to the admin staff. While I fully support work for those with barriers to traditional employment, Morgan & Morgan should make some attempt to implement soft skills training for their front office admin staff.

Product or Service Mentioned: Morgan And Morgan Attorney.

Reason of review: Poor customer service.

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