Morgan And Morgan
Morgan And Morgan Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Morgan And Morgan has a 2.9 star rating from 221 reviews; consumer sentiment is mostly neutral with frequent reports of poor communication, high fees, and issues with case handling. 35% flag customer service and 70% say they would not reuse the firm.
Key Takeaways for Future Customers
- Check Morgan And Morgan reviews before hiring and ask for written timelines.
- Clarify fee structure, billing and refunds up front and get settlement share explained.
- Expect possible case drops if firm deems a case low value; keep records and follow up persistently.
Negative Feedback / Risk Areas
- Recurring customer complaints: poor communication, ghosting, and delayed follow-up.
- Allegations of false advertising and large percentage fees reducing client payouts.
- Reports of unprofessional attorney behavior and unreliable case management.
Positive Feedback
A minority of clients report satisfactory outcomes, timely settlements, and helpful staff in select cases.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Morgan And Morgan has a 2.9 star rating from 221 reviews; consumer sentiment is mostly neutral with frequent reports of poor communication, high fees, and issues with case handling. 35% flag customer service and 70% say they would not reuse the firm.
Key Takeaways for Future Customers
- Check Morgan And Morgan reviews before hiring and ask for written timelines.
- Clarify fee structure, billing and refunds up front and get settlement share explained.
- Expect possible case drops if firm deems a case low value; keep records and follow up persistently.
Negative Feedback / Risk Areas
- Recurring customer complaints: poor communication, ghosting, and delayed follow-up.
- Allegations of false advertising and large percentage fees reducing client payouts.
- Reports of unprofessional attorney behavior and unreliable case management.
Positive Feedback
A minority of clients report satisfactory outcomes, timely settlements, and helpful staff in select cases.
Media from reviews





This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Good evening my is Glenda Butchee. My...
idk....go with another law firm and look at their reviews
Terrible, never available, refuse to answer important questions, tried to send important information in very very extremely small print.
My case manager is Dianna Portillo and Ellie Williams...
Dianna Portillo's phone number is 202-772-****, fax 202-722-****.
20 Mst St, Washington, DC 20003.
My case started 7/30/2025.
Dianna has ghosted me since I asked her and Ellie what I will receive out of the $30,000 settlement. Ellie and Dianna refuse to tell me or give any statement of my portion I get.
Dianna and Ellie did not have to go into court for a settlement, so I asked why they are taking 40%; they never responded back. Ellie sent me an email stating she got the therapy cut in half. So I said, send me a revised bill showing you got it cut in half.
Never responded back.
My daughter and I called Dianna 2 weeks in April to get an update, and I informed her that my daughter has the power to talk on my behalf because I am 78 years old and don't hear as well.
Dianna refused to call me back, will not tell me what I am supposed to receive out of my suit.
Morgan and Morgan have ghosted me, and I haven't heard from Dianna or Ellie.
I explained to Dianna that because of the terrible reviews received by the Better Business Bureau about Morgan and Morgan, I have no reason to trust... action speaks louder than words... the reviews I am reading are happening to me.
Please help.
- Scamming
User's recommendation: DON'T USE Morgan and Morgan
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: Made a big mistake hiring Morgan and Morgan
Thank you Sydney, you personally made me a believer in Morgan and Morgan
Thank you Sydney for taking care of my request
17 months still no status on my case, no one returns calls or emails. HORRIBLE SERVICE--THINK TWICE ABOUTH HIRING MORGAN AND MORGAN DO NOT HIRE
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerBad and ignorant commercials!
- - Nasty commercials, including a barber quartet.
- - Truck driver ad implies drivers cause accidents.
- - Back injection caused numbness, clot, surgery.
Why does a firm with your reputation show nasty commercials? A barber shop quartet singing about someone loosing their job is supposed to be comical?
I lost 2 good jobs, and it was not too comical!
The truck driver commercial insinuates they are bad drivers that cause accidents because they work hard to make a living! Wow! how sad that your company has to stoop so low in order to get attention on the TV.
I called you once about loosing feeling in my leg from a injection in my back. Blood clot started to form and had to have surgery!
Was told you would get back to me and never heard back! Could not even reach the person that a spoke to. These reviews also say a lot about your company.
Please reply. Bill Gasparik wpgasparik@***.com
Preferred solution: Just a reply about your nasty commercials.
User's recommendation: Maybe find some other firm!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |This person supports our platform.
SupporterResolved: Not so for the people !!
- - Initially professional, but communication stalled after the settlement.
- - They ignore calls and texts and removed portal access; ghosting.
Company fixed the issue and I have been provided with other. They responded to my review asking me to contact them, I spoke to a client resolution person who was able to look up my case and provide information, he also took steps to regain my access to my case portal.
He also promised that someone from my case team would contact me a week went by without hearing from the team. I then received a follow-up text from the client resolution person asking if I had heard from the case team, I told him no and I thanked him for his part in making sure I regained access to my case portal. He said he would look further into my case and find out what was happening, a short time later I received a text stating that the case team that I was working with was no longer with the company and I was being assigned a new lead attorney and team. The next day I received a call from the new attorney providing me with a case update and what she was working on as it relates to my case.
I was very hesitant to report my concerns with this company for fear of retaliation because my case is still active and I thought if I complained it would adversely affect my case outcome.
Although I am not happy that I had to launch a complaint in order to get action, I do have to give the company credit for actively working to resolve my issues. Do not be afraid to stand up for your rights as a consumer no matter how big the company is.
However, after they received the settlement check in early April 2025, communication became difficult. They are now ignoring my calls and texts and removed my access to their portal. This has been frustrating and disappointing. Although my case is considered small in comparison, they definitely did not fight to get the best settlement; they took the easy way out and now they are basically ghosting me.
I expected better service and transparency.
I hope they improve their communication and customer service in the future. What may be insignificant to a large company like Morgan & Morgan can have a great impact on a family like mine.
User's recommendation: Please consider another law firm to handle your case, Big is not always better
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Accepted my case then dropped me a month later because they didn’t think the win was big enough
- - I was attacked by a pit bull at a car dealership.
- - Case accepted by Morgan & Morgan on contingency; may be dropped if unlikely to win or payout is small.
I was viciously attacked by a pit bull at a car dealership during business hours. and Morgan and Morgan accepted the case as youve heard no payment unless they win.
Well.. seems their success rate is due to the fact that they will drop your case if they either dont think they will win or if the payout wont be big enough for them.
- Wasted time
- Unprofesional
- No respect for possible customers
- Law firm is a con
- False advertisements and false words
Preferred solution: Apology
User's recommendation: Get a Real Attorney that is really working for you not themselves
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: Lack of communication, follow-up, and overall service
- - Morgan and Morgan case manager Darius Young was unresponsive after May 14 signature, with no updates for weeks despite multiple calls and emails.
Company fixed the issue and I have been provided with apology.
On 05/14/2025, I was contacted by Mr. Young, who requested my signature on a document pertaining to my case. I signed and returned the document the same day, as requested, believing that the matter would proceed promptly. However, since that time, I have been unable to receive any meaningful updates regarding my case.
Over the course of the next three weeks, I made more than five attempts to reach Mr.
Young via phone, leaving detailed voicemails each time. Additionally, I sent three emails, all of which requested a simple status update on my case. Despite my repeated efforts to follow up, I received no response, and my concerns went completely unaddressed.
On 06/03/2025, I finally reached Mr. Young.
During our conversation, I was informed that no follow-up had been made on my case, and that nothing had been done since I returned the signed documents on May 14. This lack of action was both disappointing and unacceptable, especially considering the trust I placed in your firm to handle my legal matters. I am extremely disappointed by this lack of professionalism and communication. As a client, I expect a basic level of responsiveness, especially when I have taken every initiative to stay in touch.
The failure to follow up on my case in a timely manner has caused unnecessary frustration, leaving me with serious concerns about the handling of my legal affairs.
I trust that Morgan and Morgan will take this matter seriously and work to resolve the issues Ive raised, including a formal acknowledgment of this complaint and an assurance that this issue will be addressed to prevent future instances of similar neglect. I look forward to an agreeable resolution.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerLawyer swore at elderly client.
- - Morgan & Morgan handles my mother's fall case.
- - Brittany P. urged my parents on speaker to say 'you tripped on the rug', which felt unprofessional.
Morgan and Morgan lawyer is handling my 81-year-old mother's fall case. After the deposition, the lawyer Brittany P.
told my parents on speaker that all you had to do was say, 'you tripped on the *** rug.' My mother was so upset. That's completely unprofessional and verbally abusive.
They will not let me make a complaint because I am not the client. If not her child, who else is going to protect an elderly parent from this kind of treatment?
- Unprofessional lawyer
Preferred solution: Apology
User's recommendation: Find a professional attorney elsewhere
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |I had an appointment for a deposition at Morgan and Morgan and was treated very poorly.
- - Deposition for work-related injury; torn rotator cuff.
- - Attorney was rude and belittling; the secretary said I was the second client that week.
I went in for a deposition for a workman's comp case. I have a torn rotator cuff from a work-related injury.
The attorney who was handling my case was verbally terrible, telling me to 'just shut up when through answering yes or no.' He then went on to tell me he may be a little rude, and I replied, 'You are very rude.' He then said he could withdraw at any time; he had that right, and I told him, 'Please do just that; I did not want him representing me!' He tried to belittle me, bully me in conversation, and that is not okay with me. As I was leaving, the secretary asked me what was wrong.
I told her, and she said I was the second person this week that had problems with that attorney. Morgan and Morgan didn't get their reputation from attorneys such as this one because they wouldn't have any clients if so.
- Great reputation
- Size
- Law staff not professionally enough dressed
- And attorneys speaking abusive to clients
Preferred solution: Apology
User's recommendation: Do not allow an attorney to be verbally abusive or belittling, that is never ok.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDropped the case because it wasn't worth enough money to them
- - Morgan & Morgan controlled all actions, made treatment decisions, and scheduled appointments.
- - In May 2025 they said no case due to no MRI.
Morgan and Morgan took my case, sent me to their Dr and to their therapist. Made all the decisions about my treatment and therapy.
This was back in Oct and November of 2024, never once talked to any attorney only case workers. Now in May of 2025, they tell me I have no case, as there was never an MRI test taken and my therapy should still be ongoing for a minimum of 10 months. They controlled all of those actions; they even made all the appointments and scheduled everything they said I needed. Now out of nowhere I do not have enough bills for a case.
So the pawn me off to a subcontractor who reviews the case and agrees. Morgan and Morgan was my attorney; they set the outline for me to follow and now I do not have a case because they dropped the ball? Face it they only want the big money cases. A nobody is still a nobody to them unless he brings in big money for them.
Do not waste your time if you are just a small-time case. Go find a real attorney who will work with you and talk you through your case.
Talk about false advertising, nobody is a nobody. Ha Ha ha ha ha
User's recommendation: Find a lawyer that will personally work and talk with you, not case worker
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMisleading, false advertisement, and misrepresentation
- - 13 winnable cases reportedly turned down since Feb 2019.
- - Dropped a slip-and-fall case after a year; alleged misrepresentation and false advertising.
Morgan and Morgan law firm has been repeatedly turning down all my cases since February 2019 I have brought them 13 winnable lawsuits and they have repeatedly lied and misleading information and dropped one of my lawsuits after a year past by without any reason and then they claim that they didnt have enough lawyers to take on my cases and now I cant get any other law firm to take on my cases and I done had it with this law firm and I will be filing a lawsuit against Morgan and Morgan law firm for sanitation, misrepresentation, misleading, false advertisement, false information, and discriminating, and failed to represent me after reaching out to me repeatedly axing me do I still need help with the cases and when I called them about the cases, they keep telling me the same thing they dont have enough lawyers, and they dropped my slip and fall accident case that they took on and sent me a letter in the mail stating that they have to drop the case because they didnt have enough lawyers after a year later, so yes, I will be filing a lawsuit against Morgan & Morgan and we put a note to the Bar Association of Massachusetts and be compensated for the lawsuits that day supposed to have took it on that they advertise DEA for the people know Kays is too big or too small, false advertisement, misleading advertisement, and I want to be compensated for the slip and fall accident lawsuit that they dropped after a year later
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |Poor representation
- - Do not hire this firm.
- - They took my case, had photos/interviews, asked me to go to trial, then dropped it after a PRP shot, leaving medical bills.
Do not hire this company! They hire low grade attorneys to handle most every case.
They took my case. Send out a person to take photos and interviews in regard to my slip and fall. About s month later asked if I would be willing to go to trail. I said yes.
Then after getting a PRP shot & letting know that it received my pain, they dropped my case. So I am left with medical bills. Horrible law firm. Hire a different law firm!!
Look at their reviews! Bad!
User's recommendation: Do hire Mirgan and Morgan
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNeed help
- - I lost $50,000 after trusting the platform for a month.
- - I filed a complaint; Madam Elizabeth at nscamhelp@***.com helped recover my funds.
I was naive enough to trust this platform with my hard-earned savings. In just a month, I lost $50000.
Their lack of support and professionalism was shocking. It was a devastating experience. Thankfully, I filed a complaint. I was recommended to Madam Elizabeth at nscamhelp@***.com, and they helped me recover my funds.
I urge you to do your research before trusting any platform with your money. It could save you a lot of heartache.
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: Don't believe everything you read
- - Two-year experience with Morgan & Morgan after a foot fracture.
- - The case moved from $25,000 to $15,000.
- - Settlement was $15,000; I received $5,233 and $29.19.
Company fixed the issue and I have been provided with settlement agreement.
My two-year experience with Morgan & Morgan involved fracturing a bone in my foot. The attorney said we were going for $25,000; that sounded okay.
However, months passed and we were aiming for $20,000. More months passed and we were informed that we would have to go for $15,000 since my fracture was not deemed worth much. A deposition came around, lasting almost one hour, with two attorneys bombarding me with questions, trying to paint me as a liar. It was settled for $15,000.
You want to know how much I got from that $15,000? It was $5,233 and $29.19.
- Non caring employess
Preferred solution: nothing i want people to know how it works
User's recommendation: Do not believe everything you read
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerTreated like a piece of *** by this company.Do not believe those hyped up ads.
- - Medical records were lost and no updates were given.
- - Records dropped to speed processing; not found.
- - Case handed to another lawyer without notice.
Morgan and Morgan are the worst law firm you can call unless you have a million dollar case.They don't care about any other kind of nobody.Dont believe the adds
Preferred solution: Yes
User's recommendation: Run like he'll to a more decent group of professionals.Who really care.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerSurprised and very pleased with my results
- - Fell at a Florida Airbnb; nose injury and concussion; insurance delayed.
- - Morgan & Morgan took the case; Marius Boeru explained; higher payout.
In January of 2022, I fell on some discarded paving stones at an Airbnb property in Florida. My nose was broken, I had a concussion, and lacerated lips.
The Airbnb insurance was not forthcoming with payments for my medical bills. We called Airbnb and their insurance at least 3-4 times a week and had no success. We did not receive callbacks from them. This went on for almost a year.
Our Pennsylvania family lawyer said to call a Florida attorney and suggested Morgan and Morgan. Morgan and Morgan took my case. Attorney Marius Boeru clearly explained details to me. His staff was friendly and courteous.
They realized that I was not very computer savvy and worked with me. I received payment higher than I expected. Also, they took care of contacting the hospital, radiology service, and concussion therapy billing.
I did not have to do a thing. I apologize for taking so long with this recommendation.
User's recommendation: I am very pleased with Morgan And Morgan. One piece of advise is to be patient, as this is not an overnight process. I highly recommend this legal firm.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerFailed to meet contract: NEVER TRUST M & M !!
- - They dropped my case before the statute expired after I hired them.
- - There was much evidence supporting my case.
- - Find a real attorney.
I have gotten nothing but lies & failures from Morgan & Morgan. Attorney "Noah" decided to trash can my very good case after making a contractual commitment.
After contracting to represent me they dropped my case just before the statute of limitations expired leaving me unable to get another attorney to continue it. The M & M attorney said it is difficult to prove.
There is/was much evidence supporting my case. Find a REAL attorney!
User's recommendation: Never trust Morgan & Morgan
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Hi Glenda, we are deeply sorry to hear of your experience. While we cannot discuss the specifics of your case in this open forum, we would be grateful for the chance to learn more about your concerns and see what we can do to help.
Please don't hesitate to reach out to us via email so we can discuss this further. - Client Experience cx@forthepeople.com